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Zero One Engineering Ltd

Privacy Policy

Version 1.2, December 2022

 

Who we are: Zero One Engineering Ltd is a company registered in England and Wales with registration number 09820150 whose registered addresses is Manor House, 143 High Street, Honiton, England, EX14 1LJ.

This privacy policy will explain how Zero One Engineering Ltd uses the personal data we collect from you.

 

HOW DO WE COLLECT YOUR DATA?

You directly provide Zero One Engineering Ltd with the data we collect. We collect data and process data when you:

  • Contact us via email or phone regarding our products or services.
  • Contact us via the contact form on our website regarding our products or services.

When providing Services to a customer, we may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the customer where this is necessary to perform the Services.

 

WHAT DATA DO WE COLLECT?

Zero One Engineering Ltd collects the following data:

  • Name
  • Email address
  • Phone number
  • Job title
  • Company/Business Name
  • Country

 

HOW WILL WE USE YOUR DATA?                            

Zero One Engineering Ltd collects your data so that we can:

  • Process your order
  • Manage your account
  • Manage your existing product licences/subscriptions
  • Carry out Services

 

HOW DO WE STORE YOUR DATA?

Zero One Engineering Ltd securely stores your data in a local database on our computers and on cloud storage. If you are licensing our software, some of your data, such as Name, Email address and Company/Business Name may be stored along with your software licence online with the external entity, wyDay (wyDay’s privacy information can be viewed here https://wyday.com/privacy.php).

Zero One Engineering Ltd shall not keep personal data for longer than it is required for the purpose it is being kept. Your data will then be disposed of by deleting records from our local computer storage and cloud storage, as well as removing entries of personal data from the external entity, wyDay, where applicable.

 

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Zero One Engineering Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Zero One Engineering Ltd for copies of your personal data.
  • The right to rectification – You have the right to request that Zero One Engineering Ltd correct any information you believe is inaccurate. You also have the right to request Zero One Engineering Ltd to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Zero One Engineering Ltd erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Zero One Engineering Ltd restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Zero One Engineering Ltd’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Zero One Engineering Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email us at: aaron@zerooneengineering.com

Call us: +44 330 133 4349

 

PRIVACY POLICIES OF OTHER WEBSITES

The Zero One Engineering Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

CHANGES TO OUR PRIVACY POLICY

Zero One Engineering Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 October 2022.

 

HOW TO CONTACT US

If you have any questions about Zero One Engineering Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: aaron@zerooneengineering.com

Call us: +44 330 133 4349

 

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Email us at: aaron@zerooneengineering.com

Call us: +44 330 133 4349

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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